These terms govern your use of the ZC Game platform. We've written them clearly so every Pakistani player knows exactly where they stand — no hidden surprises.
ZC Game operates with full transparency — our terms exist to protect you
A quick overview of the key areas the ZC Game Terms and Conditions address.
Who can open a ZC Game account, the age requirement (18+), identity verification, and your responsibility for keeping your login credentials secure.
Accepted payment methods in Pakistan (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, Visa/Mastercard), processing times, minimum amounts, and anti-fraud policies.
How bonuses are awarded, wagering requirements, expiry windows, and what happens if terms are breached. All ZC Game bonus conditions are spelled out clearly.
ZC Game's commitment to certified RNG outcomes, what constitutes a void bet, and how disputes over game results are handled through the formal review process.
Prohibited activities (multi-accounting, collusion, bonus abuse), the consequences of violations, and ZC Game's right to suspend or terminate non-compliant accounts.
Deposit limits, session timers, self-exclusion tools, and how ZC Game identifies and supports players who may be experiencing gambling-related difficulties.
Welcome to ZC Game. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and ZC Game ("we", "us", "the Platform") governing your access to and use of the ZC Game website, mobile platform, and all associated services available at zcgame.bet.
By creating an account, making a deposit, or placing any wager on ZC Game, you confirm that you have read, understood, and agreed to these Terms in full. If any part of these Terms is unclear, we strongly encourage you to contact our support team before proceeding. You can reach us at support@zcgame.bet at any time.
These Terms apply to all players accessing ZC Game from Pakistan and are written in plain English to make sure there's no confusion about your rights and obligations. We have deliberately avoided the kind of dense legal language that most platforms use specifically because it discourages people from actually reading these documents. At ZC Game, we want you to know exactly what you're agreeing to.
You must be at least 18 years of age to open an account and use the ZC Game platform. By registering, you declare that you are 18 or older. ZC Game reserves the right to request proof of age at any point, and accounts found to belong to minors will be closed immediately and any balance forfeited.
Each player is permitted to hold exactly one ZC Game account. Registering multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is considered a serious breach of these Terms and may result in permanent account suspension and forfeiture of funds. If you suspect a duplicate account has been created in your name, contact support immediately.
When registering, you must provide accurate, truthful, and current personal information including your full name, date of birth, Pakistani mobile number, and email address. You are responsible for keeping this information up to date. ZC Game may request identity verification documents (CNIC, passport, or similar) at any time as part of our KYC (Know Your Customer) process. Accounts that fail verification or provide false information will be suspended.
You are solely responsible for the security of your login credentials. ZC Game will never ask for your password via email, chat, or phone. Do not share your password with anyone. Any activity carried out through your account while you are logged in is your responsibility. If you suspect your account has been compromised, change your password immediately and contact our support team.
ZC Game supports all major Pakistani mobile payment methods including JazzCash
ZC Game accepts deposits through the following Pakistan-based payment methods:
All deposits must be made from an account or card registered in your own name. ZC Game does not accept third-party deposits under any circumstances. Deposits made from another person's payment method will be reversed and the account flagged for review.
Minimum deposit amounts vary by payment method. Mobile wallet deposits (Easypaisa, JazzCash, NayaPay, SadaPay) are typically reflected in your ZC Game account within a few minutes. IBFT bank transfers may take up to two business hours depending on your bank. Card deposits are processed in real time subject to your bank's approval.
All amounts on ZC Game are denominated in Pakistani Rupees (PKR). Where a currency conversion is required, the exchange rate applied at the time of the transaction will be clearly displayed before confirmation.
ZC Game applies default daily and monthly deposit limits at account level. VIP members at Platinum tier and above have elevated limits. You may also set lower personal limits at any time from your account settings — these are processed immediately and cannot be increased for a cooling-off period of 24 hours, in accordance with our Responsible Gaming Policy.
ZC Game processes withdrawals to the same payment method used for the most recent deposit wherever possible. This is a standard anti-money-laundering requirement. If the original method is unavailable, our support team will work with you to arrange an alternative — documentation may be required.
Standard withdrawal processing times depend on your current VIP tier:
Withdrawal requests may be subject to a compliance review, particularly for larger amounts or where account activity has been unusual. ZC Game reserves the right to request identity or source-of-funds documentation before processing any withdrawal at its discretion.
The minimum withdrawal amount on ZC Game is Rs 500. There is no standard maximum, though daily limits apply and are higher for senior VIP tiers. If you have a balance subject to active bonus wagering requirements, only the portion of your balance that has cleared those requirements is available for withdrawal.
All ZC Game live casino outcomes are certified fair — verified by independent RNG audits
All bonuses and promotional offers made available on ZC Game — including welcome bonuses, reload bonuses, VIP cashback, and referral rewards — are subject to the specific terms displayed at the time the offer is presented. Where there is any conflict between a promotion-specific term and these general Terms, the promotion-specific term takes precedence for that offer only.
Most ZC Game bonuses carry a wagering requirement, which is the number of times you must wager the bonus amount (or bonus + deposit amount, as specified) before the resulting balance becomes withdrawable. For example, a Rs 1,000 bonus with a 10x wagering requirement means you must wager Rs 10,000 in total before withdrawing. The applicable wagering requirement is always clearly stated at the point the bonus is offered.
Bonuses that have not been fully wagered within the stated validity period will expire and be removed from your account. Expired bonuses cannot be reinstated. VIP cashback typically carries a 7-day expiry from the date of credit — check the bonus terms in your account for exact dates.
ZC Game takes bonus integrity seriously. Activities including but not limited to: creating multiple accounts to claim the same offer, placing offsetting bets to clear wagering requirements with minimal risk, or using automated software to exploit promotional conditions — constitute bonus abuse. Accounts found to be engaging in these practices will have bonuses voided and may be permanently suspended.
All ZC Game titles — including slots, virtual sports, and RNG table games — use certified random number generators that are independently audited to ensure fair and unpredictable outcomes. Live casino games are operated by third-party studio providers who conduct their own rigorous testing and certification programmes. The return-to-player (RTP) information for each game is available within the game interface.
In the event of a technical malfunction during a game (software error, connection drop, server failure), ZC Game will review the affected session and where possible restore the game to the last valid state. If restoration is not possible, any affected bets will be voided and stakes returned. ZC Game's decision in matters of technical error is final subject to the dispute process below.
If you believe a game outcome was incorrect or a wager was not processed as intended, you must raise the dispute within 7 days of the event. Submit your dispute via the live chat support function or by emailing support@zcgame.bet with your account details and the relevant game reference number. ZC Game will acknowledge disputes within 24 hours and aim to resolve them within 5 working days.
The following activities are strictly prohibited on the ZC Game platform and will result in immediate account suspension and potentially permanent termination:
If you suspect another player of prohibited conduct, please report it to our support team confidentially. We investigate all reports seriously and maintain the fairness of the ZC Game environment for the entire community.
ZC Game reserves the right to suspend, restrict, or permanently close any account at any time where there is reasonable suspicion of a breach of these Terms, fraudulent activity, money laundering, or any other conduct that poses a risk to the platform or to other players. Where an account is closed for a breach of Terms, any bonuses held in the account will be voided. Genuine real-money balances (net of any bonus funds) will be returned through the original payment method subject to verification.
You have the right to close your ZC Game account at any time. To do so, contact our support team via live chat or at support@zcgame.bet. We will process account closures within 3 working days. If you are requesting closure due to gambling-related concerns, please see Section 10 (Responsible Gaming) for the self-exclusion process, which is more appropriate and provides stronger protections.
ZC Game collects and processes personal data in accordance with our Privacy Policy, which is incorporated into and forms part of these Terms. By registering an account, you consent to the collection, processing, and storage of your personal data as described in that policy.
We do not sell your personal data to third parties. We share data with our payment processors, identity verification partners, and fraud prevention services only to the extent necessary to operate the platform and meet our legal obligations. All data is handled with full SSL encryption and stored securely.
Your payment details (card numbers, wallet IDs) are never stored in full on ZC Game servers. Payment processing is handled through certified third-party gateways that operate to PCI-DSS security standards.
ZC Game is committed to providing a safe, enjoyable gaming environment. We recognise that for some players, gaming can become problematic, and we take that seriously. The following tools are available to all ZC Game account holders at no cost:
For detailed guidance and access to our full suite of responsible gaming tools, visit our dedicated Responsible Gaming page. If you are concerned about your gaming behaviour, we encourage you to reach out to our support team who can guide you through the available options confidentially.
All content on the ZC Game platform — including but not limited to the brand name, logo, website design, software, game graphics, promotional materials, and all written content — is the intellectual property of ZC Game or is used under licence from our content providers. You are granted a limited, non-exclusive, non-transferable licence to use the platform for personal, non-commercial gaming purposes only.
You may not copy, reproduce, redistribute, reverse-engineer, or create derivative works from any ZC Game content or software without our prior written consent. Any unauthorised use of ZC Game's intellectual property will be pursued to the fullest extent permitted by applicable law.
ZC Game provides its platform on an "as available" basis and does not guarantee uninterrupted or error-free service. While we invest heavily in platform stability and security, brief outages due to maintenance, technical failures, or circumstances beyond our control may occasionally occur. We are not liable for any losses — financial or otherwise — arising from service interruptions that are outside our reasonable control.
ZC Game's total liability to you in connection with your use of the platform is limited to the balance held in your account at the time of the relevant event, except in cases of gross negligence or fraud on our part. We are not liable for indirect, consequential, or speculative losses under any circumstances.
Nothing in these Terms limits ZC Game's liability for death or personal injury caused by our negligence, or for any other liability that cannot be excluded by applicable law.
ZC Game reserves the right to update or amend these Terms at any time. When material changes are made, we will notify registered players by email and/or by displaying a prominent notice on the platform at least 7 days before the changes take effect. Your continued use of ZC Game after the effective date of any changes constitutes your acceptance of the updated Terms.
If you do not agree to a change, you should close your account before the change takes effect. We will return your verified real-money balance in full through your registered payment method. The current version of these Terms is always available on this page, with the "last updated" date displayed at the top.
If you have any questions about these Terms and Conditions, or about any aspect of your ZC Game account, you can reach our support team through the following channels:
For queries specifically related to responsible gaming, self-exclusion, or deposit limits, please visit our Responsible Gaming page which has detailed guidance and direct contact options for our specialist team.
For general information about ZC Game, its products, and its approach to the Pakistani gaming market, visit our About Us page.
These Terms are governed by applicable law and are effective from the date of your account registration or the most recent update date displayed at the top of this page, whichever is later.